Refund Policy

Returns & Refunds

We want you to love your artwork. If you're not satisfied, you may return it within 30 days of delivery for a refund.

Eligibility
- Items must be returned in their original condition, unused and undamaged, in the original packaging where possible.
- Custom and personalized pieces (including custom sizes or custom text) cannot be returned unless they arrive damaged or defective.

Return shipping
- The customer is responsible for return shipping costs. We recommend a trackable, insured service, as we cannot be responsible for returns lost or damaged in transit.
- Original shipping is free, so no shipping charge is deducted from your refund.

How to start a return
Call us at 888-755-5736 or reach us through our Contact page with your order number. We'll send return instructions and the return address. Items sent back without contacting us first may not be accepted.

Refunds
Once your return is received and inspected, we'll confirm and issue approved refunds to your original payment method within 5–10 business days.

Damaged or defective items
If your order arrives damaged, contact us within 48 hours of delivery with your order number and photos of the damage and packaging. We'll send a replacement or issue a full refund at no cost to you, including return shipping.

Exchanges
To exchange an item, return it using the process above and place a new order.